Terms and Conditions

Terms and Conditions

Welcome to Metricalp!

These terms and conditions outline the rules and regulations for the use of Metricalp's Website, located at https://www.metricalp.com. Last update: 28 Dec 2023

By accessing this website we assume you accept these terms and conditions. Do not continue to use Metricalp if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of tr. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies for sessions. By accessing Metricalp, you agreed to use cookies in agreement with the Metricalp's Privacy Policy.

Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Metricalp and/or its licensors own the intellectual property rights for all material on Metricalp. All intellectual property rights are reserved. You may access this from Metricalp for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Metricalp
  • Sell, rent or sub-license material from Metricalp
  • Reproduce, duplicate or copy material from Metricalp
  • Redistribute content from Metricalp

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Metricalp does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Metricalp,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Metricalp shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Metricalp reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Metricalp a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.


It is on your responsibility to maintain security of your account and password. Metricalp will never be liable for loss or damage from your mistake to comply with this security obligations. You will be responsible for any act done under your account and password. You must immediately notify us if you know or suspect that your account and password have been compromised. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You must provide us information that is accurate, complete, and current at all times. Only real humans will accepted as user. Accounts registered by “bots” or other automated methods are not permitted. You must provide your real name and email to have an account.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Metricalp; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Metricalp. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Metricalp's logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

We never sell your data in every cases.

Payment, upgrading, downgrading, refund

Metricalp is a paid subscription service. We always offer free trial as first 30-days. You need to provide your credit card number or a payment method to register system but we will not charge you until end of the free trial. After free trial, you will be charged monthly or yearly depending on your subscription plan. We will show you end of free trial term when you registered. You can cancel your subscription anytime. If payment fails after free trial, you subscription will be cancelled automatically and data collection will be stopped. You can active your subscription anytime with providing a valid payment method. The subscription will be renewed monthly or yearly based on package you selected. You can upgrade or downgrade your subscription anytime. If you cancel your package, you can still continue to use it until end of your term. If you upgrade your subscription, you will be charged immediately and your subscription will be renewed based on new package. If you downgrade your subscription, you will be charged immediately and your subscription will be renewed based on new package. We do not offer refund for any reason. We will notify you before you reached your monthly event limit, if you reached your monthly event limit, we will stop collecting data until next month. If you reached your monthly event limit, you can upgrade your subscription to continue to collect data. You will not be charged extra any time because of limits instead data collection will be stopped until you upgrade or month ends.

Payment Provider

We are using Paddle as payment provider. We are not keeping your credit card information never in our system. We are not executing any payment. All payments and payment cycles are handled by Paddle. You can find Paddle 's terms and conditions from https://www.paddle.com/legal/terms . All taxes, levies and duites will be handled by Paddle. If any refund occurs, Paddle will refund you. We do not offer refund for any reason. The fee will not be included in the refund.

Account Cancellation

You can cancel your subscription in Account Settings - Subscriptions menu in the app. When you cancel your account before than current billing period, your data will continue to be collected until end of term. After that the data collection will be stopped. You can still reach your data for 2 years. Then your data can be removed. But if you activate your subscription again before than 2 years, your data will be available again. We never delete data of active subscription accounts. Our data retention is unlimited for active subscription accounts. If you want to delete your account and data completely, you can contact us. We have right to stop your account, cancel your subscription and delete your data if you violate our terms and conditions at any time. Metricalp reserves right to refuse service to anyone for any reason at any time. We have right to change our terms and conditions at any time. We will notify you before any changes. We have right to stop, delete, deactivate your account and data at any time without notice to protect our service and our users.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Price and Service Changes

We have right to modify our services or prices at any time. Price changes will impact current users with least 1 month delay. Beside of this we do not have to notice it immediately. We may choose to change or apply prices for specific user groups or users. We may notice changes with blog post or direct email to a user.



We will never ever sell your data. We will never ever expose your data. If we have a security breach, we will notify all user immediately to provide way to quick actions. You will be able to export your data at any time. We will never ever use your data for any other purpose than providing our service. We will never ever share your data with any third party without your permission. You can provide data of your users to Metricalp through application. All data which provided by you will be under responsbility of you. We will not be responsible for any data produced by you or third party. You should not expose any sensitive data to system. We will not be responsible for any data breach or data loss cause of your sensitive data expose.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


If you have any concerns or questions plase contact us